Day to day
I help individuals and families understand their health insurance options and find plans that fit their needs and budget. Each day, I assist clients with enrollments, answer questions, and resolve concerns - while also consistently working to bring the team together and create a supportive environment.
Specialties: Individual Health (ACA) & Supplemental Products
What keeps me here
What I love most about my job is the satisfaction that comes from helping people get exactly what they need. Hearing that sense of relief when everything is taken care of is truly the most rewarding part.
One that stuck with me
There was a situation with a client that became very prolonged due to ongoing confusion between the Marketplace, Blue Cross Blue Shield, and all parties involved. Despite the challenges, I remained consistent in following up and advocating on her behalf for nearly three months. In the end, I was able to get her issue resolved, which was especially meaningful because she has serious medical conditions and had started missing important appointments.
The thing nobody tells you
I wish more people understood how important it truly is to have health insurance. Unexpected situations can happen at any time, and having coverage in place can make all the difference when it matters most.
Try your best and forget the rest! (My son gave me this one!)
Kearah
Get to know Kearah
From
Little River, South Carolina
Fuel
Tea
Team
Dogs & Cats
Escape
Beach
Vibe
Depends on the day
Favorite watch
TV show called "From"
Karaoke song
Killing Me Softly - Fugees & Lauryn Hill
Off the clock
Hobbies
I love to spend time with my family. If I'm not at the office, you can catch me on a trip or exploring a few of my other hobbies like writing poems, songs, and/or painting!
Hidden talent
I can sing and write songs! I also love to paint.
Fun fact
I have 9 brothers and 2 sisters! I love the smell of new books!
If not insurance...
I would be a singer/songwriter.
On my desk
Pink keyboard, pink mat, pictures of me and family, little animals doing activities...