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HR leader presenting voluntary benefits options to employees

Voluntary Benefits

Payroll-deducted worksite coverage at zero direct employer cost

How voluntary benefits work

What voluntary worksite coverage adds to a benefits package

  • Zero direct employer cost

    Premiums are paid entirely by the employee through payroll deduction. Voluntary lines add coverage to the benefits package without adding a premium line item to the employer budget.

  • Group rates and simplified underwriting

    Worksite pricing is generally lower than the equivalent individual policy. Underwriting is typically guaranteed-issue or simplified during the initial enrollment window, which can include employees who would not qualify on the individual market.

  • Cash benefits for out-of-pocket exposure

    HDHPs, level-funded plans, and ICHRA pairings commonly carry four- and five-figure deductibles. Voluntary policies pay cash directly to the employee on a covered event, which can be applied toward the deductible, copays, or other expenses.

The worksite product menu

Worksite products available through payroll deduction

What it pays forHow it shows up
AccidentCash for injuries from covered accidents — ER visits, fractures, ambulance, follow-upPer-event benefit schedule; pairs naturally with high-deductible medical
Critical illnessLump-sum cash on diagnosis of cancer, heart attack, stroke, or organ failureTax-free benefit; amount selected by the employee at enrollment
Hospital indemnityPer-admission and per-day cash for inpatient hospital staysCommonly paired with high-deductible medical plans and workforces with maternity utilization
Gap (medical bridge)Covers the difference between what medical pays and what the employee owesTied to the deductible and out-of-pocket max of the underlying health plan
CancerDiagnosis lump sum plus benefits for chemo, radiation, travel, lodgingSold standalone where the demographic or family history justifies it
Identity theftMonitoring, restoration services, and reimbursement for fraud lossesLow monthly cost; among the more commonly elected voluntary lines in small and mid-size workforces
LegalNetwork attorney access for wills, real estate, traffic, family mattersGroup legal plans cover most common legal needs at a flat monthly rate
Financial wellnessCoaching, debt counseling, emergency-savings tools, financial educationFrequently requested by younger and middle-income workforces
PetReimbursement for veterinary care for cats and dogsModest payroll deduction; frequently elected even at small workforces
HR and broker reviewing voluntary participation strategy

Participation depends on the enrollment process

Low voluntary participation typically traces back to the enrollment process rather than the products themselves. When employees receive a benefits guide PDF, a short election window, and no walkthrough of what each policy covers, the most common outcome is to opt out.

Murdock’s enrollment process uses pre-enrollment communication, one-on-one meetings (on-site or virtual), and plain-language plan summaries. Employees have time to ask questions privately before they make an election.

  • Pre-enrollment education tailored to the workforce
  • On-site or virtual employee one-on-ones
  • Plain-language plan summaries and benefits guide
  • Manager and HR briefings before the window opens

How Murdock runs a voluntary enrollment

The enrollment process by phase

  1. 4–6 weeks out

    Strategy & communications

    Murdock works with HR to select the product mix for the workforce, then builds a communication plan: emails, posters, intranet copy, and manager talking points ahead of the election window.

  2. Enrollment window

    Education & one-on-ones

    On-site or virtual employee meetings, group education sessions, and one-on-one conversations. Each employee has the opportunity to ask questions and make an informed election.

  3. After enrollment

    Year-round support

    New-hire onboarding, qualifying-event enrollments, claims support, and an annual review to confirm the menu still matches the workforce.

Benefits administration platform integration

BenAdmin integration, configured once

Voluntary lines are configured to flow through the employer’s existing benefits administration platform: Employee Navigator, Ease, PlanSource, and others. New-hire elections, life-event changes, and payroll deductions run through the same workflow as medical, dental, and vision. Eligibility files, EDI feeds, and deduction reports follow the cadence already in place, so voluntary lines do not create a separate paperwork system.

  • Eligibility and enrollment files configured between the BenAdmin platform and the carrier
  • Payroll deductions handled through the existing process
  • Life-event changes mirror the medical plan workflow
  • Annual renewal coordinated with the rest of the package

Year-round enrollment events

When voluntary elections can be made

  • New-hire enrollment

    Voluntary elections are made in the same onboarding flow as medical and dental, on the new hire’s effective date.

  • Qualifying life events

    Marriage, birth, divorce, and loss of other coverage open an election window for most voluntary products, mirroring the medical Special Enrollment Period.

  • Guaranteed-issue at hire

    Most worksite products are guaranteed-issue during the new-hire window, including for employees who would not pass underwriting on the individual market.

Why work with us

How Murdock approaches voluntary benefits

  • Independent across major carriers

    Murdock places voluntary worksite products through MetLife, Allstate, Unum, Voya, Sun Life, Trustmark, and other carriers. Carrier selection is based on product fit for the workforce.

  • Enrollment communication and meetings

    Pre-enrollment education, one-on-one employee meetings, and plain-language plan summaries, rather than a single benefits guide drop.

  • Zero direct employer cost

    Premiums are 100% employee-paid via payroll deduction at group rates. Broker compensation is built into carrier premiums; employers pay no separate fee.

Got Questions?

Frequently Asked Questions

Have a question not listed here? Get in touch.

Voluntary worksite benefits are coverages offered through the employer but paid entirely by the employee through payroll deduction, typically at group rates that are lower than what employees would pay on the individual market. The most common worksite products are accident, critical illness, hospital indemnity, cancer, identity theft, legal, financial wellness, and pet insurance. The employer absorbs no direct premium cost. The benefit to the workforce is access to group-rate coverage and additional cash benefits for events that a health plan may not fully cover.

High-deductible and level-funded plans often carry four- or five-figure deductibles, which can leave an employee with significant out-of-pocket exposure even after the medical claim is paid. Voluntary policies pay cash directly to the employee on a covered event such as a fracture, a diagnosis, or a hospital admission. The employee can apply that cash benefit to the deductible, copays, lost wages, or any other expense.

Low participation typically traces back to the enrollment process rather than the products themselves. When employees receive a benefits guide PDF, an open-enrollment window, and no walkthrough of the available policies, election rates tend to stay low. Murdock’s enrollment process includes pre-enrollment education, on-site or virtual one-on-ones, plain-language plan summaries, and ongoing communication, which tends to produce higher election rates than an enrollment that skips the walkthrough.

Yes. Murdock works with the major benefits administration platforms (Employee Navigator, Ease, PlanSource, and others), and most worksite carriers feed eligibility, enrollment, and deductions directly through those systems. New hires can enroll in voluntary coverage through the same workflow they use for medical, dental, and vision, and payroll deductions run without separate paperwork. Murdock configures the integration during the initial setup so that the steady-state workflow is in place from day one.

Many voluntary products allow new-hire enrollment year-round and qualifying-event enrollment when a life change occurs (marriage, birth, loss of other coverage). Some products are guaranteed-issue at any time with no medical underwriting. The exact mechanics depend on the carrier and the specific product, but employees generally do not have to wait for the next open enrollment to add coverage. Murdock configures plans so that life events trigger an election window.

Voluntary worksite benefits for South Carolina employers

Murdock designs, communicates, and runs worksite-benefit enrollments. Premiums are paid by employees through payroll deduction at no direct cost to the company.